Terms and Conditions
Conditions of sale for all items
General All estimates are made and all orders are accepted subject to the following Terms and Conditions.
Acceptance of Orders Any contract shall be deemed to have been effected only upon the acceptance on the part of the Buyer of an offer made by the seller, and such contract shall have been confirmed in writing by the seller. In the event of an Order being placed by the Buyer with the seller the Buyer shall be deemed to have accepted the Conditions of Sale unless notice in writing to the contrary is received by the seller within 7 days from the date of the order acknowledgement
Specifications All the products are hand- made and are produced within recognised frost resistant tolerances, but by their nature cannot be guaranteed frost- proof unless otherwise stated in writing. In the event of a complaint about the quality or nature of any finial for whatever reason, any agreed settlement shall be limited to the replacement of the product only, no liability will be accepted for any additional cost incurred by the buyer.
Despatch - Any times quoted for despatch are to be treated as estimates only, and the seller shall not be liable for failure to despatch within such times unless a fixed date has been agreed. In all cases, whether a time limit has or has not been agreed, the time for despatch shall be extended by a reasonable period if delay in despatch is caused by industrial dispute or by any cause whatsoever beyond the seller’s reasonable control. The time quoted for despatch shall be calculated from the date on which the seller despatches an order acknowledgement.
Loss or Damage in Transit Unless otherwise stated the price quoted includes delivery by any method at our option whether delivery by rail, road, post or by our own transport . Provided that the seller is given written notification of damage or non- delivery within such a time as will enable us to comply with a Carrier’s conditions of carriage as affecting loss or damage the seller will replace the item.
Property and Risk Property in the goods shall pass to the Buyer only when the full amount due has been paid to us. Risk shall pass to the Buyer when the Buyer takes or is deemed to have taken delivery of the goods. A delivery note signed by the Buyer’s representative shall be deemed to be a completion of the contract.
Rejection Unless otherwise agreed, goods rejected by the Buyer as not complying with the Contract must be so rejected within 7 days of receipt of delivery by the Buyer. Refunds on rejected products will be credited for the value of the products returned at customers cost less 20% handling charge only and no liability is accepted for any costs incurred by the Buyer.
Payment Unless otherwise agreed, payment in full is due by invoice. Payment will not be deemed to have been made or received until cash has been paid or a draft or cheque has been cleared by my Bank.
Returned Goods Goods returned by the Buyer following agreement may be subject to a re-handling charge of up to 25% at our discretion.